When: Wednesday, May 22 (12:30pm – 1:30pm)
Where: Zoom

Host: Victoria Warwick (Manager, Integrated Care)

Session Overview

Join us for an enlightening Lunch & Learn session led by our integrated care manager, Victoria, as she delves into the practical applications of Online Appointment Booking (OAB) systems within healthcare settings. This session will showcase how the OAB can streamline processes, enhance patient communication, and improve overall service delivery.

Key Focus Areas

• Understanding OAB: A brief introduction to the features and capabilities of the Online Appointment Booking system.
• Real-World Use Cases: Explore how various departments within our organization have successfully implemented OAB to solve everyday challenges.
• Patient Messaging System: Learn how integrated messaging can enhance patient engagement, reduce no-shows, and facilitate better communication.
• Interactive Demonstration: Victoria will guide us through the functionalities of the full OAB package using real-world scenarios and examples.

Learning Outcomes

Attendees will come away with a comprehensive understanding of:

• The strategic benefits of implementing an OAB system.
• Practical insights into how OAB can be tailored to meet specific departmental needs.
• Enhanced skills in utilizing technology to improve patient interactions and operational efficiency.

Who Should Attend

This session is ideal for department heads, clinic managers, and administrative staff who are involved in patient scheduling and communication. It’s also beneficial for IT support staff responsible for implementing and managing healthcare technologies.

Registration

Contact us at oht@hpaoht.ca for the zoom link.

Additional Information

Participants are encouraged to bring any questions or scenarios where they believe OAB could be applied within their own departments for discussion and advice during the Q&A segment.

We look forward to seeing you there and exploring how Online Appointment Booking can transform your services and patient care delivery.