What to Do If You Don’t Have a Doctor:

Finding the right medical assistance when you don’t have a family doctor or nurse practitioner can be challenging. In such cases, Telehealth services and virtual care clinics offer a practical solution. These services connect you with healthcare professionals for advice, diagnosis, and treatment recommendations, often via phone or video chat. For non-emergency medical advice, Health811 provides 24/7 access to registered nurses who can guide you on the next steps. Additionally, the Ontario Virtual Care Clinic is available for consultations on simple healthcare concerns.

When to See Your Family Doctor or Nurse Practitioner If You Have One:

Your family doctor or nurse practitioner is your primary point of contact for ongoing healthcare needs. In non-emergency situations, reach out to them first to determine the best course of action, whether it’s an in-person visit or a virtual consultation. It’s essential to establish a communication line with your healthcare provider, exploring after-hours availability and alternative care options during weekends, holidays, or their absence.

Immediate Medical Emergencies:

In life-threatening situations or severe distress, it’s imperative to act quickly. Dial 911 for immediate assistance or head to the nearest emergency department. The emergency services team is equipped to provide urgent care, stabilization, and safe transportation to the hospital if necessary.

Huron Perth & Area Hospitals

Facility Locations, Operating Hours, and Contact Details:  

Huron Health System

Alexandra Marine and General Hospital

  • Hours: Open 24/7
  • Address:120 Napier St, Goderich ON N7A 1W5
  • Phone: (519) 524-8323
  • Emergency Department Access: Upon arrival, you’ll be triaged by a registered nurse within 15 minutes. The Emergency Department prioritizes patients based on the severity of their condition. Please enter through the main entrance and proceed to the triage area for assessment. Remember to bring a valid Health Card, your current medications (including over-the-counter medications with doses and frequency), and any relevant health records.

Wingham and District Hospital
  • Address: 270 Carling Terrace, Wingham, ON
  • Phone: 519-357-3210
  • Emergency Department Access: The Emergency Department is accessible 24/7. Enter through the main hospital entrance; signage will direct you to the emergency area.

Huron Perth Healthcare Alliance (HPHA)

Clinton Public Hospital

  • Hours: 8 a.m. – 6 p.m., daily
  • Address: 98 Shipley St., Clinton, ON
  • Phone: 519-482-3440 ext. 6240
  • Emergency Department Access: Enter through the Admitting Entrance adjacent to the Emergency Department on the Basement level and proceed to Admitting/Patient Registration.

Seaforth Community Hospital

    • Hours: Open 24/7
    • Address: 24 Centennial Dr., Seaforth, ON
    • Phone: 519-527-8404 ext. 4268
    • Emergency Department Access: On the main level. Enter through the Main Entrance on Centennial Drive and register at Patient Registration.

St. Marys Memorial Hospital

  • Hours: Open 24/7
  • Address: 267 Queen St. W., St Marys, ON
  • Phone: 519-284-1332 ext. 3328
  • Emergency Department Access: Located in the South Wing, first level. Use the Main Entrance/Admitting Entrance and register at Patient Registration in the lobby.

Stratford General Hospital

  • Address: 46 General Hospital Dr., Stratford, ON
  • Phone: 519-272-8210 ext. 8200
  • Emergency Department Access: Located in the East Building, first level. Enter through the Emergency Entrance on Cambria St.

Listowel Wingham Hospitals Alliance (LWHA)

Listowel Memorial Hospital

  • Address: 255 Elizabeth St E, Listowel ON N4W 2P5
  • Phone: (519) 291-3120
  • Emergency Department Access: Please proceed to the hospital’s Emergency Department for immediate assistance and medical emergencies.
For all locations, patients are required to register upon arrival. Hospital staff are dedicated to providing prompt and professional care to address your medical needs.

Virtual emergency department options:

A family doctor should typically be the first point of contact for healthcare needs. However, virtual urgent care services are available for those facing non-life-threatening medical issues requiring immediate attention. It is crucial to remember that in cases of severe distress or life-threatening conditions, one should dial 911 immediately or proceed to the nearest emergency department. The service is fully covered for individuals with an Ontario health card.

Online Urgent Care Services for Adults:

The service offers connections with emergency department physicians through secure video chats for adults with urgent, non-life-threatening medical issues. These same-day appointments are provided on a first-come, first-served basis, from 12 noon to 8 p.m. daily, ensuring timely care is accessible. For more information or to book a virtual appointment, individuals can visit UrgentCareOntario.ca.

Urgent Care Services for Children and Youth:

For parents and families seeking urgent care for their children, the service extends to virtual connections with pediatric emergency department physicians. Available through secure video chat, this service ensures same-day appointments from 12 p.m. to 8 p.m. daily, subject to availability. All appointments are covered with an Ontario health card. Further details and virtual appointment bookings for children can be found at UrgentCareOntario.ca.

Health 811

Health811 offers a comprehensive, secure, and confidential service for residents of Ontario, providing round-the-clock access to health advice from registered nurses. Whether you have health-related queries or need information about local health services, Health811 is here to assist. Access the service 24/7 by calling 811 (TTY: 1-866-797-0007), engaging in an online chat, or visiting the Health811 website at ontario.ca/health811 (French services available at ontario.ca/sante811). Please note that Health811 is intended for non-urgent health inquiries. If you are facing a medical emergency, dial 911 or head to the nearest emergency department immediately.
Extended Features and Services at Health811:
Find a Health Service: Search for healthcare providers in your vicinity, including doctors and specialized health services, to ensure you receive the care you need. Symptom Checker: Evaluate your symptoms with our comprehensive assessment tool and gain insights into potential health issues. Telehealth Virtual Care: Receive professional health advice by connecting with a registered nurse who can discuss your health concerns and provide guidance. Medical Library: Explore our extensive medical library to deepen your understanding of various medical terms and conditions, enhancing your health knowledge. Health811 is designed to provide Ontarians with the support and information they need for better health management and decision-making, anytime and anywhere.

When to go to a walk-in or urgent care clinic:

Check with your family doctor or nurse practitioner to book an appointment before using after-hours walk-in services. Many family doctors have after-hours clinics. If you cannot wait for an appointment with your doctor or do not have one, walk-in and urgent care clinics can treat illnesses and injuries that do not require emergency care. Call to make sure clinic hours have not changed. Be aware that patient registration may stop early, depending on clinic capacity.
You have other options as well:
Non-emergency medical assistance: First, call your family doctor, nurse practitioner, or their on-call service to book an appointment. If not available, consider visiting a walk-in clinic or urgent care centre. Get health-related advice from a Registered Nurse 24/7: Call Health811 at 811 or TTY line: 1-866-797-0007 Ontario Virtual Care Clinic: For simple health care concerns addressed virtually, visit Ontario Virtual Care Clinic at https://www.ontariohealth.ca/getting-health-care/digital-virtual-services

Walk-in and Urgent Care Clinics Located in Huron Perth:

Blyth Walk-In Clinic Address: 442 Queen St, Blyth, ON  N0M 1H0 Telephone: 226-532-9500 Huron Health System – South Huron Hospital – South Huron Medical Centre – Walk-in Clinic Address: South Huron Medical Centre, 23 Huron St W, Exeter, ON  N0M 1S2 Listowel Care Clinic and Pharmacy – Listowel Address: Listowel Care Pharmacy, 975 Wallace Ave N, Unit C, Listowel, ON  N4W 3M3

COVID information:

Patients needing COVID care for SEVERE symptoms should continue to seek care at the nearest emergency department. For PCR COVID testing: https://www.ontario.ca/assessment-centre-locations For Antiviral therapies (Paxlovid/Remdesivir) please contact your family doctor or pharmacy For all other Cold, Flu and COVID concerns, please contact your family doctor.

When to see your family doctor or nurse practitioner:

Your family doctor is your best option for your ongoing health care. In a non-emergency, contact your family doctor (or nurse practitioner) to determine if you should be seen in person or virtually. Stay connected with your primary care provider by signing up for e-mail communication, social media, and watch the website for information. Prepare ahead of time for urgent situations. Ask about after-hours availability and options when the office is closed (weekends, holidays, vacation).

Family Health Teams in Huron Perth and Area:

Bluewater Area Family Health Team (BAFHT) Address: 6 Goshen St S, Zurich, ON N0M 2T0 Phone: 519-236-4314 Clinton Family Health Team Address: 105 Shipley St, Clinton, ON N0M 1L0 Phone: 519-482-3000 Happy Valley Family Health Team Address: 268 Maiden Lane, St Marys, ON N4X 1B7 Phone: 519-284-3450 Huron Community Family Health Team Address: Huron East Health Centre, 32 Centennial Dr, Unit B-1, Seaforth, ON N0K 1W0 Phone: 519-600-2273 Huron Community Family Health Team – Brussels Medical Centre Address: 373 Turnberry St, Box 129, Brussels, ON N0G 1H0 Phone: 519-887-8886 Listowel-Wingham and Area Family Health Team – North Huron and Area site Address: Royal Oaks Health and Wellness Centre, 271 Frances St, Wingham, ON N0G 2W0 Phone: 519-357-3930 Listowel-Wingham and Area Family Health Team – North Perth site Address: Fisher Family Primary Care Centre, 185 Inkerman St, Listowel, ON N4W 2N1 Office: 519-291-4200 Programs: 519-291-3125 ext 6265 Maitland Valley Family Health Team Address: Maitland Valley Medical Centre, 180 Cambria Rd N, Goderich, ON N7A 4N8 Phone: 519-524-6060 Mitchell Family Doctors Address: Mitchell Medical Centre 7 Frances St, Mitchell, ON N0K 1N0 Phone: 519-348-8402 South Huron Family Practice Clinic 23 Huron St. W, Exeter ON, N0M 1S2 Phone: 519-235-3343 STAR Family Health Team Address: 700 O’Loane Ave, Stratford, ON N5A 6S6 Phone: 519-273-1060 STAR Family Health Team – Avon Family Medicine Centre Address: 511 Huron St, Stratford, ON N5A 5T8 Phone: 519-508-1212 STAR Family Health Team – O’Loane Medical Clinic Address: 700 O’Loane Ave, Stratford, ON N5A 6S6 Phone: 519-273-1060 Stratford Family Health Team Address: 444 Douro St, Suite 202, Stratford, ON N5A 0E6 Phone: 519-271-7172

Community pharmacies:

Dealing with common health issues doesn’t always require a visit to the doctor. For a variety of ailments and conditions, over-the-counter treatments may be just what you need. Thankfully, your local pharmacists are well-equipped to offer advice and prescribe medications for an array of health concerns, including but not limited to:
      • Acne
      • Acid reflux
      • Canker sores
      • Cold sores
      • Dermatitis
      • Diaper rash
      • Hay fever
      • Hemorrhoids
      • Impetigo
      • Insect bites and hives
      • Menstrual cramps
      • Nausea and vomiting during pregnancy
      • Oral thrush
      • Parasitic worms
      • Conjunctivitis (Pink eye)
      • Sprains and strains
      • Tick bites
      • Urinary tract infections
      • Yeast infections
Moreover, community pharmacists play a crucial role in ongoing health management; they are authorised to renew prescriptions for numerous chronic conditions, such as hypertension, diabetes, and asthma. For those residing in the Huron Perth and Area, accessing a local pharmacy has never been easier. To find your nearest pharmacy’s address and contact information, visit Southwest Health Line. Stay informed and maintain your health with the support of your community pharmacy.

Mental health and crisis services:

For immediate mental health counseling, appointments, and detailed information about available services, please reach out to Here 24/7 by calling 1-844-437-4246, or for TTY users, dial 877-688-5501. Their committed team is available 24/7, providing support 24 hours a day, 7 days a week. For a comprehensive list of mental health services and resources within the Huron Perth and Area, we invite you to visit SouthWesthealthline.ca. This valuable resource provides information on available support, including details on facilities open during holidays, such as walk-in clinics, crisis intervention assistance, pharmacies, and urgent care centres.

Home and Community Care Support Services:

Explore home and community services options for individuals of all ages who need care in their homes, schools, or community settings. For information and referrals, simply dial 310-2222 (no area code needed) or 1-888-883-3313. Additionally, you can visit www.healthcareathome.ca to discover the range of services available and how to access them.