Upcoming Workshops & Webinars

The Empathy Effect Workshop uses practical tools for better patient care and health outcomes. In healthcare, people’s ideas and feelings about others can lead to judgment, stigma, and harmful bias—especially affecting vulnerable populations. As healthcare professionals, you share a responsibility to provide the best care for every patient. Through specific communication techniques, you can mitigate biases and enhance patient experiences. This fast paced and highly interactive workshop combines self reflection and practical skill building. Topics include fostering equity through patient centeredness, enhancing empathy and trust building, creating a respectful, trauma informed workplace, and reconnecting with meaning in your work.

Participants attend two 2.5-hour sessions May 5 & 12 (9:30am – 12:00pm)

Living with chronic conditions? Whether you’re managing heart disease, diabetes, high blood pressure, arthritis, osteoporosis, or other health challenges, this free program is for you. Join this free and interactive 6-week self-management program workshop.

Developed and tested at Stanford University, it’s used worldwide. Studies reveal that informed self-management leads to better care access, increased confidence, and improved independence.

Topics covered include dealing with emotions, healthy eating, effective communication with healthcare providers, safe physical activity, pain management, positive thinking, goal setting, and more.

Using the BRAIN to Make Decisions workshop is designed to empower individuals, caregivers, and patients with the tools to make informed health-related decisions. Whether you’re deciding for yourself or someone you care for, this workshop will introduce you to the B.R.A.I.N worksheet—a practical guide to navigate through the Benefits, Risks, Alternatives, and tap into your Intuition to determine the next steps in complex situations. Don’t miss the chance to enhance your decision-making skills in a life-changing way!

Our goal is to support primary care providers in diagnosis and management of their chronic pain patients..

Program Learning Objectives: 

• Interpret comprehensive assessments to make an accurate and timely pain diagnosis, plan treatment and follow-up.
• Employ assessment techniques to determine origin, track evolution, and support treatment of chronic pain.
• Self-regulate attitudes and beliefs about patient presentations to provide safe and effective chronic pain management.
• Develop comfort level, self-efficacy in managing chronic pain.
• Develop ability to mentor and be mentored by colleagues in a community of practice that ultimately benefits the patient.

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An interactive 6-week workshop provides informal/family caregivers with tools to care for themselves. The program helps to reduce stress, improve confidence in decision-making and communication, find balance, and identify valuable community resources.

Participants attend 6 Friday mornings, May 8 – June 12, 2026, 10:00am-12:00pm

Join this 4 session workshop designed to enhance your understanding of Motivational Interviewing (MI). Dive into the spirit of MI, differentiate effective practices, and learn core skills. Discover how to use Open ended questions, Affirmations, Reflections, and Summaries (OARS) effectively. Explore listening with an uncluttered mind, providing advice aligned with MI, and practicing the ask tell ask technique. Develop strategies to respond to change talk and sustain talk, understand the four processes of MI, and address ‘resistance.’ This comprehensive guide empowers you to master MI principles and techniques.

Four 3-hour sessions: May 21, May 28, June 4, June 11 (9:00am – 12:00pm)

Designed for healthcare professionals, this workshop focuses on the essential role of health literacy in clinical settings.

Health literacy goes beyond patient education; it’s about ensuring that every interaction with patients is clear and productive. With the rise of chronic diseases and diverse patient populations, clear communication is more important than ever.

Gain a comprehensive understanding of health literacy and its critical importance in patient interactions. Discover how low health literacy can negatively influence patient care and outcomes. Learn effective ‘Universal Precautions’ strategies to ensure health information is clear and understandable for all patients. By joining, you will enhance your communication skills and contribute to better health outcomes.

Hosted by Alexandra Marine and General Hospital.

This course is designed to build awareness and confidence in supporting others. Participants will learn how to recognize when someone may be experiencing a mental health challenge, communicate effectively, reduce stigma, and provide meaningful support. The training also includes opportunities for personal reflection, along with an overview of available mental health resources and supports.

For more information, or to register, email danielle.johnston@amgh.ca or call 519-524-8689 ext. 5369.

Wellness transcends physical health—it’s the holistic harmony of mental, physical, and spiritual well-being.

This workshop offers a chance to learn and practice skills for a robust mind, body, and spirit.

Dive into topics like mental sharpness, stress and anxiety management, positive thinking, active living vs. exercise, restful sleep, yoga and Tai Chi, nutritious eating, and self-respect. Strengthen your wellness now and for the future.

Please join for a no cost ECHO session, that is open to all healthcare providers.

This evening session will consist of a didactic lecture by our interprofessional team and real de-identified patient case presentation

Patient Cases for this session: 

Have a question about one of your patients?
If you wish to present a patient case, please contact echo.ontario@uhn.ca
Sessions are accredited

ECHO Ontario is funded by the Ontario Ministry of Health.

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