⚠   Health811

Call 811(TTY: 1-866-797-0007)

1-833-416-2273(CARE)

Connecting to Care Anywhere: Virtual Urgent Care in Ontario

Estimated Read Time: 3 minutes
Target Audience: Member healthcare organizations

Why it matters

Ontario’s Virtual Urgent Care (VUC) program is changing how healthcare is accessed, offering an accessible, efficient solution for patients needing urgent care when they can’t reach their family doctor. For healthcare organizations, this provides a valuable resource to share with patients seeking timely, convenient care.

Next steps

Share VUC information and resources within your networks to help patients connect to virtual urgent care options.

Dig Deeper

With Virtual Urgent Care, Ontario residents—both adults and children—can now access urgent care from home. This service helps bridge gaps for those needing urgent medical attention but unable to see their family doctor or without a regular family doctor.

Key Features:

Accessible to Southwestern Ontario Residents: VUC serves patients across southwestern Ontario who require urgent care and can’t reach a family doctor.

Operated by Nurse Practitioners: Since VUC is led by nurse practitioners, patients’ family doctors won’t experience financial penalties for their patients’ VUC visits—a key feature that respects and supports the existing family care structure.

Help Spread the Word:
Your organization can play a vital role in raising awareness. Access digital promotional materials here and share them with your patients or clients.

For more information or to book an appointment, visit www.urgentcareontario.ca.