Upcoming Workshops & Webinars

The PCO program is a free workforce training program for health and social care professionals, either new to the role of working with older adults or for those workers looking for a refresher. Registration is now open for the Winter 2026 cohort, running from January 9-March 24, 2026.

This free, 11-week hybrid course combines self-study on a learning management system and weekly, interactive, facilitated sessions that focus on applying learning to clinical scenarios. Learners have the option of attending the facilitated sessions on either Fridays or Tuesdays from 1:30 to 3:00 pm EST. Join the over 1,300 learners who stated that this course has enhanced their professional satisfaction, knowledge, skills and the quality of care that they provide.

For more information, please contact heather.macleod@geriatricsontario.ca.

Join our 4-session workshop designed to enhance your understanding of Motivational Interviewing (MI).

Dive into the spirit of MI, differentiate effective practices, and learn core skills. Discover how to use OARS (Open-ended questions, Affirmations, Reflections, and Summaries) effectively.

Explore listening with an uncluttered mind, providing advice aligned with MI, and practicing the ask-tell-ask technique.

Develop strategies to respond to change talk and sustain talk, understand the four processes of MI, and address ‘resistance.’ This comprehensive guide empowers you to master MI principles and techniques.

Designed for healthcare professionals, this workshop focuses on the essential role of health literacy in clinical settings.

Health literacy goes beyond patient education; it’s about ensuring that every interaction with patients is clear and productive. With the rise of chronic diseases and diverse patient populations, clear communication is more important than ever.

Gain a comprehensive understanding of health literacy and its critical importance in patient interactions. Discover how low health literacy can negatively influence patient care and outcomes. Learn effective ‘Universal Precautions’ strategies to ensure health information is clear and understandable for all patients. By joining us, you will enhance your communication skills and contribute to better health outcomes.

The Empathy Effect Workshop uses practical tools for better patient care and health outcomes. In healthcare, people’s ideas and feelings about others can lead to judgment, stigma, and harmful bias—especially affecting vulnerable populations. As healthcare professionals, we share a responsibility to provide the best care for every patient. Through specific communication techniques, we can mitigate biases and enhance patient experiences.

This fast-paced and highly interactive workshop combines self-reflection and practical skill-building. Topics include fostering equity through patient-centeredness, enhancing empathy and trust-building, creating a respectful, trauma-informed workplace, and reconnecting with meaning in your work.