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One Call Away: New Lifeline for Ontario Caregivers

Target Audience: Leaders of member organizations | ⏱️ 3-minute read 

Why it matters 

Caregivers are often the backbone of support for vulnerable individuals—but they’re burning out. The Ontario Caregiver Helpline now offers 24/7 support that can directly benefit your patient, family, caregiver partners and the communities they serve. 

For leaders: This is a vital, no-cost tool to share with caregiving teams, volunteers, and patients/clients navigating complex systems. 

Next Steps 

  • Share the Helpline broadly with your networks, staff, and program participants. 
  • Include it in training materials or resource lists for caregivers. 
  • Highlight it in your next newsletter or community bulletin. 

Dig Deeper 

The Ontario Caregiver Helpline is a free, confidential support service that’s available around the clock. It aims to simplify the caregiving journey by offering: 

  • Live 24/7 support via phone (1-833-416-2273) or live chat. 
  • Multilingual assistance—available in English, French, and over 150 other languages. 
  • Expert navigation—Community Resource Specialists provide real-time referrals to programs, support groups, financial assistance, and local services. 
  • Centralized info hub—Caregivers get access to up-to-date guidance on provincial services and how to access them. 

It’s practical, accessible, and designed to reduce caregiver stress. 

Links 

🔗 Ontario Caregiver Helpline Overview 
📞 Call: 1-833-416-2273 
💬 Live Chat Access