For: Healthcare organization leaders | Reading time: 3 min
Why it matters
Hypercare is reshaping patient care by enabling secure, real-time communication for healthcare teams. The latest evaluation highlights its impact across six sectors ranking Huron Perth & Area second in usage at 61%. By streamlining collaboration, Hypercare enhances workflow efficiency and reduces care delays.
Next steps
✅ Expand adoption within your organization.
✅ Address barriers to ensure full team participation.
✅ Use Hypercare to eliminate communication silos and speed up care coordination.
Dig Deeper
Key Findings
📌 High engagement: 314,014 messages sent across 2023-2024.
📌 Interprofessional use: 58% physicians/NPs, 18% RPNs, 8% RNs, 16% other healthcare roles.
📌 Hospital & community uptake: 85% from hospitals, 15% from primary care, home care, and palliative care.
What Clinicians Are Saying
With the recent push for interprofessional health teams, as highlighted by Dr. Jane Philpott, Hypercare is already demonstrating how secure, real-time communication can strengthen team-based care.
A Nurse Manager in the HPA-OHT shared how Hypercare has streamlined collaboration between community partners, family physicians, and surgeons, ensuring faster, more cohesive patient care.
🗣 “Things would have happened differently without Hypercare. It allows us to communicate in real time. I can’t fax people about stuff and can’t always track down a phone line.”
Previously, delays in reaching practitioners often led to bottlenecks in patient care. Now, rather than waiting for callbacks or navigating emergency departments for routine consults, care teams can message directly and get a response in minutes—bridging gaps between hospitals, primary care, and community services.
🗣 “There’s a group of physicians from different Family Health Teams, but each individual physician is like a contact. There’s a palliative navigator we can message, and even a surgeon who specializes in diabetic offloading who we Hypercare all the time—he’s exceptionally responsive.”
By eliminating traditional barriers like phone tag and fax-based referrals, Hypercare is enabling the real-time, patient-centered teamwork that interprofessional health teams aim to achieve. As provincial strategies focus on integrating care, Hypercare stands as a proven, effective solution already delivering results.
Looking Ahead
Universal adoption could bridge care coordination gaps and prevent unnecessary healthcare visits, especially for vulnerable populations like individuals experiencing homelessness and palliative patients. Licenses are still available—contact oht@hpaoht.ca for details.
