The email template below is designed to help member organizations introduce patients to ConnectMyHealth, a secure platform offering patients easy access to their hospital health records. Please follow the steps below to customize and send this invitation to your patients.
Update Organization Information:
Replace [Your Organization’s Name] with your organization’s full name in both the subject line and greeting.
Personalize Patient Details:
- If sending this email individually, replace [Patient Name] with each patient’s first name.
- If using a mass email tool, use the tool’s merge tag or first-name field inserter (e.g., {{FirstName}} or [[FNAME]], depending on the email platform) to automatically insert each patient’s name.
- Alternatively, if personalization is not possible or desired, consider using a generic greeting such as “Hello,” or “Dear Patient,” to keep it general.
Review and Modify Content (if needed):
Although this template is designed for direct use, you may adjust wording or add specific organization details (e.g., contact information for support) to align with your organization’s communication style.
Ensure Clarity on Primary Care Records:
Note that ConnectMyHealth does not include records from Primary Care Providers (e.g., Family Physicians). Ensure this is clearly communicated, as noted in the template, to set accurate expectations for patients.
Add Hyperlinks:
Link the phrases “ConnectMyHealth Data Availability” and “ConnectMyHealth” to the appropriate URLs provided in the template for easy access.
Send to Targeted Patients:
Distribute this email to patients who may benefit from accessing their hospital records through ConnectMyHealth, or include it as part of new patient onboarding information.
Email Template
Subject: Discover ConnectMyHealth – Access Your Health Records Anytime, Anywhere
Hello [Patient Name],
[Your Organization’s Name] and the Huron Perth & Area Ontario Health Team (HPA-OHT) is excited to announce ConnectMyHealth—a secure digital health solution that provides patients across our region with easy access to their health records from participating hospitals.
ConnectMyHealth offers a single, convenient access point where you can view health records and other important information from your hospital visits, all in one place. Accessible on both desktop and mobile devices, ConnectMyHealth is completely free for you to use.
Please note that health records from your Primary Care Provider (e.g., Family Physician or Health Team) are not viewable in ConnectMyHealth.
Why ConnectMyHealth?
Unlike other portals, ConnectMyHealth consolidates health records from multiple hospitals across southwestern Ontario, giving you a comprehensive view of your medical information. This includes records from hospitals you’ve visited within our network.
Some of the features of ConnectMyHealth include:
- Notifications: Get email alerts when new test results or reports are available.
- Customizable Dashboard: Tailor your dashboard to focus on the information that matters most to you.
- Visit Timeline: Easily track past and upcoming hospital visits.
Health Information Available
With ConnectMyHealth, you can view a wide array of health information, such as:
- Radiology reports and images (if available)
- Cardiology reports and images (if available)
- Laboratory test results
- Clinical reports, such as hospital discharge summaries
- Medication records from hospital visits
- Documented allergies
- Pathology and genetics reports
- Details of past and future hospital visits (if available)
For a full list of data available through ConnectMyHealth, visit ConnectMyHealth Data Availability.
Get Started with ConnectMyHealth
To learn more about ConnectMyHealth and register, please visit ConnectMyHealth.
ConnectMyHealth is here to help you stay informed, engaged, and empowered in your healthcare journey. Don’t miss out on this valuable tool—register today!
Warm regards,
[Your Organization’s Name]
